Some Quotes

"Legendary Customer Service Quotes" via http://www.customer1.com/blog/customer-service-quotes

The goal as a company is to have customer service that is not just the best but legendary.
Sam Walton, Founder of Wal-Mart
Well done is better than well said.
Benjamin Franklin
Kind words can be short and easy to speak, but their echos are truly endless.
Mother Teresa
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos, CEO Amazon.com
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Peter Drucker
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
Donald Porter, V.P. British Airways
The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.
John Russell, President, Harley Davidson

One of the deep secrets of life is that all that is really worth doing is what we do for others.
Lewis Carol
If you want to lift yourself up, lift up someone else.
Booker T. Washington

Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
Dale Carnegie

In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.
Azim Premji
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
Kerry Stokes
Excellent firms don’t believe in excellence – only in constant improvement and constant change.
Tom Peters
Here is a simple but powerful rule: always give people more than what they expect to get.
Nelson Boswell
Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.
Rick Tate
People expect good service but few are willing to give it.
Robert Gateley
Under promise and over deliver.
Toby Bloomberg
Your customer doesn’t care how much you know until they know how much you care.
Damon Richards
Nothing is so contagious as enthusiasm.
Samuel Taylor Coleridge
If we keep doing what we’re doing, we’re going to keep getting what we’re getting.
Stephen Covey
You are serving a customer, not a life sentence. Learn how to enjoy your work.
Laurie McIntosh
Unless you have 100% customer satisfaction…you must improve.
Horst Schulz